Return Policy
Return Policy
At Curo Fashion, we are committed to providing you with high-quality designer items. If you need to return an item, please review our return policy below, which complies with UK law:
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Eligibility: You may return designer items within 14 days of receiving your order, as per the Consumer Contracts Regulations. The items must be in their original, unused condition with all tags, labels, and packaging intact.
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Return Process: To initiate a return, please contact our customer service team to request a return authorization. Provide your order number and details of the item(s) you wish to return.
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Condition of Items: Items must be returned in their original condition. We reserve the right to refuse returns if the item shows signs of use or damage.
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Refunds: Once we receive and inspect the returned items, we will process your refund within 14 days. The refund will be issued to the original payment method used for the purchase.
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Return Shipping: You are responsible for the return shipping costs, unless the item is faulty or not as described. We recommend using a trackable shipping service to ensure the safe return of your items.
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Exceptions: Certain items, such as personalized or bespoke products, may not be eligible for return. Please check the product description for any specific return restrictions. Items that are sealed for health or hygiene reasons, such as cosmetics, underwear, or swimwear, cannot be returned unless they are faulty.
If you have any questions or need further assistance, please contact our customer service team. We are here to help ensure your satisfaction with your purchase.