TERMS & CONDITIONS
TERMS AND CONDITIONS :
Our terms and conditions also include our refund policy, shipping policy, privacy policy and terms of service. These should all be read before placing an order with Tom Jxnes Ltd.
DEFINITION.
IN THESE CONDITIONS THE FOLLOWING TERMS SHALL HAVE THE FOLLOWING MEANING. THE COMPANY MEANS “TOM JXNES LTD” THE CUSTOMER MEANS A “CUSTOMER” OF THE COMPANY. A CONTRACT MEANS ANY CONTRACT FOR THE SALE OF GOODS BY THE COMPANY TO THE CUSTOMER.
* TOM JXNES LTD RESERVES THE RIGHT TO REFUSE ORDERS AND REFUND ORDERS WHERE THE COUNTRY OF ISSUE OF THE CARD USED FOR PAYMENT DOES NOT MATCH THE COUNTRY OF THE SHIPPING ADDRESS. THIS IS TO PROTECT TOM JXNES LTD FROM POTENTIAL FRAUD.
GOODS.
The company supplies authentic branded products both new and second hand. We also supply new “own label” branded products.
New products will be described an brand new with tags (BNWT) or Brand New (BN) if no tags are present. Where goods are second hand this will be clearly stated on the product description. Customers considering purchasing second hand goods should expect some signs of wear and tear. Whilst every effort to describe the products accurately customers should satisfy themselves that they are happy to proceed on the condition of the product. The company will on request provide more information and photographs of the product as required. In this instance customers should contact jonathan@tomjxnes.co.uk
PAYMENT.
Payment is taken at the time of placing an order on our website using our payment gateway. Most credit cards and debit cards are accepted.
We also accept bank transfer, Paypal and Transferwise. (Please contact jonathan@tomjxnes.co.uk for details.
SHIPPING
Please see the separate shipping policy
ORDERS.
The placing of an order does not form a contract between the customer and the company. A contract takes effect when the customer has received confirmation of a order dispatch with tracking number.
The nature of our business is such that many of our lines may have limited quantities available. In the interests of fairness and the opportunity for as many people as possible to have the opportunity to buy products the company may refuse orders for multiple items of the same product or limit the number of the same items available for purchase. If you wish to purchase multiple units of the same item you are advised to contact jonathan@tomjxnes.co.uk prior to placing an order.
IMPORT DUTIES.
Customers ordering products from outside the EU may be liable to customs and import duty. These are set by the customer’s country and are completely out of the control of Tom Jones Ltd. Therefore any Customs or import charges are the responsibility of the customer.
RETURNS.
Please read our returns/refunds policy.
there is a 10% restocking fee on all orders.
Exchanges
We are happy to exchange products ordered by the customer, but the following apply:
The Customer must inform us within 14 days of receipt of order. The product must be returned to us within a further 14 days and show no signs of use or wear. The return postage costs and the postage costs of the new item(s) is the responsibility of the customer and will not be refunded.
REFUNDS.
Where refunds are authorised they will be processed within three working days of the returned goods. Refunds will only be processed using the same method of payment that the customer used to purchase the goods.
COMPANY DETAILS:
TOM JXNES LTD.
REGISTERED OFFICE - 112-114 Witton Street. Cheshire.United Kingdom. CW9 5NW
Correspondence and Returns Address:
Tom Jones Ltd
℅ 177 Beach Road.Hartford,Cheshire. United Kingdom.CW8 3AD
UK REGISTRATION NUMBER 10341968
UK VAT NUMBER: 262 8755 73
CONTACT E-Mail : jonathan@tomjxnes.co.uk
Contact Telephone Number - 07791525451
Our terms and conditions also include our refund policy, shipping policy,privacy policy and terms of service. These should all be read before placing an order with Tom Jxnes Ltd.